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your password, you can
reset your password here
BEFORE SUBMITTING A SUPPORT REQUEST, PLEASE READ THIS CAREFULLY.
95% of all problems are either caused by improperly entering your password (passwords are cAsE sEnSiTiVe) or by not having the latest version of Windows Media Player installed. If you are having problems logging into the system, the easiest solution is to change your password, reboot your machine and then log in again.
Click here to change your password.
If you are having problems watching the streaming videos, please
for suggestions on how to solve the problem, and for the link to download the latest version of Windows Media Player. If you are still having problems, please complete the support form, being sure to give all the information requested, and please include as much detail as possible when you describe your problem. Without detail, we will have to exchange emails with you to gather the information we need to help.
Your Username: Your Password: Your Computer Platform (Windows XP, Windows Vista, Mac, etc.): Your Browser (IE, Firefox, etc.): Your Windows Media Player Version (You can find this by opening your media player, then right-clicking on the top bar, and selecting "help" and then "about Windows Media Player - it will then display a version number, which should start with 11 if you have the latest version): Your Message:
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